Shipping Policy

At Bertoli Sneakers, we aim to deliver your orders quickly and securely. Please read our shipping policy carefully to understand how we handle deliveries.

1. Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email with tracking details once your order has been shipped.

2. Shipping Methods & Delivery Time

  • Standard Shipping: 7–14 business days (depending on destination).

  • Express Shipping (if available): 3–7 business days.

  • Delivery times may vary due to customs clearance, courier delays, or unforeseen circumstances.

3. Shipping Costs

  • Shipping charges are calculated at checkout based on location and delivery method.

  • Customers are responsible for all applicable shipping fees, customs duties, and taxes (if any).

4. Order Tracking

  • Once shipped, you will receive an email containing your tracking number.

  • You can track your order online through the courier’s website.

5. Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping details.

  • Bertoli Sneakers is not liable for orders lost due to incorrect or incomplete addresses.

6. Delayed or Lost Packages

  • If your order is delayed or lost, please contact us at support@scorefutbolapparel.com.

  • While we will assist in resolving issues with the courier, we cannot guarantee refunds for delays beyond our control.

7. International Shipping

  • We ship to most countries worldwide.

  • International deliveries may be subject to additional customs fees or import duties. These charges are the responsibility of the customer.

8. Contact Us

For any shipping-related questions, please contact our support team:

support@scorefutbolapparel.com

Company

BERTOLI CORPORATE LIMITED
RM D07,8/F KAI TAK FTY BLDG
NO. 99 KING FUK ST SAN PO
KONG
HONG KONG
77717947-000-02-25-8